An Article from
Automatic Products Technical Talk
Written by Peter Whitney - Technical
Service Manager for Automatic Products
FAQ's on Glassfront Merchandisers
Question:
Answer : |
When
I see a machine specification written as a 123-640,
what does this mean?
Breaking the number down into two parts, the
first three digits are the machine model. Out of
this grouping, the last digit (123) indicates
the size of the merchandiser, with a 121 being the
smallest, and a 123 being the largest. The three
digits following the dash represents the number
of shelves and the number of selections. A "640"
would be six shelves, containing forty selections.
This total does not include the gum & mint shelf. |
Question:
Answer : |
I
have a piece of glass in stock for an APi 7000 series
glassfront. Can I use this in newer machines?
The hard tempered glass (P/N 750141) for
an AP7000 can be used in all of our larger cabinet
machines, including models 103, 113, 123, 129, LCM3,
and LCM4. The smaller machines, models 121, 122,
128, LCM1, LCM2, and LCM5 also use a common piece
of hard tempered glass (P/N 750141-1).
|
Question:
Answer : |
Can
I convert a single spiral snack selection into a
dual spiral snack selection?
Yes. Any snack shelf that contains snap-in
motors, introduced in 1991, can have a single snack
spiral converted to a dual spiral selection. There
are a number of different kits available. Each kit
consists of the dual spiral motor, a left-hand spiral
driver, and a new shelf front.
Specific spirals must be ordered separately. Refer
to your Service Manual, shipped with each machine,
for a list of appropriate kit numbers.
|
Question:
Answer : |
When
I order replacement motors for my 7000, the motors
I receive are snap-in motors. Are these the correct
motors?
Yes. All of our shelf replacement motors have
the snap-in tabs. If you are replacing motors on
a machine that has motors attached to the shelf
with screws, first use a pair of side cutter pliers
to carefully remove the tabs, and then attach the
replacement motor to the shelf with the screws. |
Question:
Answer : |
I
have three almost identical snack shelf motors in
stock. The only difference is the color of the motor
case. Which motor is used in which machine?
There has been a specific color code established
to identify the motors. Gray and white motors are
used in the LCM Series and the C-series machines.
All white motors are used in 6000, 7000 and 110
Series. Blue and white motors are used in the 120
Series Snackshop® . There
is a special black and blue motor that is used only
in the À LA CARTE®. This
color code applies to the standard motor, as well
as the dual spiral and gum & mint motor. |
Tips & Troubleshooting on the
320 .
Troubleshooting a
machine is a task that relies on a piece of equipment
you always have with you - YOUR EYES! Visual observation
of what is happening, or not happening, is always the
first place to begin the process of troubleshooting.
To begin solving a problem with an À
LA CARTE® refrigerated/frozen
machine, use the scrolling display and the various indicators
built into the machine to start you down the right path.
First, is the scrolling display working? What does it
say? Press and hold the zero key on the keypad. The display
should show the temperature of the À
LA CARTE®. If it does, open
the door and see if any errors are recorded. To view recorded
errors, press the F2 button. After viewing errors, press
ESC and then clear the errors by pressing the F3 button.
Inside the 310 Tower (or 120 Series Snackshop®),
the Logic Control Board (LCB) has an LED that should be
flashing, This indicates that the 8Vac power supply is
correct. Try depositing a coin and see if the coin mech
accepts it. Then press the coin return and see if it pays
the coin back. If it does, this indicates that your 24Vac
supply is functioning correctly.
The next items to check are the LED's on the Food Driver
Board, located in the bottom of the À
LA CARTE®. Is the status light
blinking? If it is, this indicates that the power and
communication from the LCB is functioning correctly. If
the status light is steady or dark, this indicates a problem
with a damaged communication cable between the two boards.
If the fluorescent lights in the À
LA CARTE® are
not lit, open the inner door on the food cabinet and close
it again. If the lights do not come back on, check the
power cord for the food cabinet and make sure you have
110Vac coming into the food cabinet.
Additional detailed assistance for the À
LA CARTE® troubleshooting
is available by visiting our web site at www.automaticproducts.com
and accessing the "Tech Tools" section. From
the "Tech Tools" access the Technical Manuals
section. There you will find an MSWord document named
320 Refrigeration Troubleshooting that can be loaded to
your PC. This document guides you through a series of
questions to assist in identifying and solving various
problems. |
